Friday, March 20th, Warehouse Temporarily Closed
As COVID-19 (coronavirus) continues to expand throughout the United States, the well-being of our Aervana team and consumers is our top priority. Our thoughts go out to anyone who has been infected or impacted. We are committed to compliance with all recommendations to help ensure the health and safety of our employees and consumers.
As of Thursday, March 20th, our fulfillment warehouse in Pennsylvania, along with all other non-life-sustaining businesses in the state, has been ordered to close for business until further notice. Consequently, we are unable to ship Aervana.com website orders at this time. However, you can still order Aervana products through Amazon at our shop page here.
We will update the Aervana website with the most recent information available on our ability to fulfill orders as the situation progresses. Any orders placed on Aervana.com during this time will be queued for shipment when restrictions are lifted. You will receive a shipment confirmation email at that time.
Our customer service team will remain available via phone and email to answer any customer service-related questions. You can contact us at 1-844-893-2555 or support@aervana.com. We hope that you, your family, friends, and colleagues stay safe and well.